Service Mapping Credential issue

[aniketgore]

Hi Friends,

I'm trying my hands on service mapping and discovery. I have a set up as below.

Virtual box VM - Ubuntu 16 installed on it.

Apache

My SQL

Wordpress installed on this VM.

I saved the SSH credentials in the credential store and ran a normal discovery in IP range and application discovery. It ran fine and discovered the applications(Apache, My SQL). Even when i test the credentials from the credentials form it works fine.

When I try to run the service map on the wordpress installed with http as endpoint (http://IP/wordpress). It gives me below error in the service map.

Does any one encountered this error before?

[glennpinto]

When you run discovery from Service Mapping is it using the same MID as was used when running discovery using ServiceNow Discovery?

[aniketgore]

There is only one mid server i have configured. So yes, it is using the same one.

[glennpinto]

Can you try a quick discovery (from Discovery Schedules) on that IP address and see if Discovery completes.

[aniketgore]

Just tried that and it worked. Below are the screens for the same.