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Error discovering CIM for IBM storage devices

Hi, I am trying to discover IBM Storage devices using CIM. For this discovery, I have used IBM portal admin credentials.However, when I discover I do get SSH Authentication failure errors and also below sensor error,"Sensor error when processing CIM ...

VasimS by Tera Contributor
  • 944 Views
  • 4 replies
  • 0 helpfuls

Ui pages and ui macro

I was rendering a table on a form using ui macro . Table is rendered by ui page and ui page is added inside ui macro using iframe and macro is added on a form. But the processing script inside the ui page is not even getting triggered. I added a log ...

updating the ACC client

We are doing a PoC with the Agent Client Collector. Installing and connecting is working fine. But we're unclear on the upgrade process. When reading thru the doucmentation, I only see manual upgrades (Linux) and even uninstall/install (Windows) docu...

Hayo1 by Tera Contributor
  • 4894 Views
  • 6 replies
  • 13 helpfuls

Resolved! In Service Mapping mode the run discovery button is greyed out for one of the in one of the Service Mappers for one of their Service Maps but not the other.

This is Kingston We have an set up where our Service Mappers have a carefully crafterd set of permissions but do not have full admin. We have a Service Mapper, smapper1 with 2 Business Services BService1 and BService2.; Both of these services were cr...

DuaneNMore by Kilo Guru
  • 2122 Views
  • 3 replies
  • 10 helpfuls

Resolved! Walk-up role problem

Hello dears,In order to access the walk-up, in my PDI : I must have the role : "sn_walkup.walkup_login " , so I edited the roles of the admin user and I added the role to its roles and retest the access to the instance's url /walkup but it fails : do...

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ITOM for monitors, docks, keyboards

Curious if anyone’s had success using ITOM to discover peripherals connected to laptops or desktops — things like monitors, docks, keyboards, etc? It seems like something you could piece together with custom patterns, but I’m wondering how reliable i...

janku by Tera Contributor
  • 468 Views
  • 2 replies
  • 0 helpfuls

Resolved! Mid server installation

Hello All, While installing the MID Server, I'm getting an error: "Windows OS should be more than 2012."But my machine is already running Windows Server 2016.Please check the image and help me.Thanks in advance.

NakkaM by Tera Contributor
  • 1225 Views
  • 5 replies
  • 0 helpfuls