Service Mapping: Discovering Services

[Ashokan Nagabu1]

Hi,

We have configured Discovery for Service maps in our environment. During discovery, the Parent Application service map which has a child application service as a node in the map, it is also discovered again and again. [Child application is scanned as part of Parent discovery]

Is there any way exclude the child application service from being scanned as part of Parent application service. Due to this our Service Map discovery is running for long time.

Let me know your suggestions or fix. Thanks much!

[HrishabhKumar]

Hi @Ashokan Nagabu1 ,

Here are the things you might wanna check, take a look.

To address the issue of repeated discovery of the child application service within the parent application service, you can consider the following approaches:

1. Discovery Exclusion Rules

• Discovery exclusion rules can be configured to exclude specific devices, IP ranges, or CI classes from being discovered. You can set up exclusion rules to prevent the child application service from being discovered during the parent application service discovery.

2. Service Mapping Patterns

• Service Mapping Patterns can be customized to exclude certain nodes or to handle specific application service relationships more efficiently. You can modify the patterns to exclude the child application service from being discovered within the parent application service.

3. Discovery Schedule

• Adjust the discovery schedules to ensure that child application services are discovered independently and not as part of the parent application service discovery. This might involve setting up different schedules or sequences for discovering parent and child services.

4. Discovery Behavior Overrides

• Use discovery behavior overrides to specify how discovery behaves for certain CIs or relationships. This can help you define custom behavior for the parent and child application services to avoid redundant discoveries.

Thanks.

Hope this helps.

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