Service Mapping setup
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‎05-24-2017 06:02 AM
Hello.
I'm trying to setup Service Mapping on my instance. I have Linux Server which has a few monitoring system on Apache and MySQL server. After discovering of server I'm getting next result.
I have created a new Business Service and select TCP Class.
As I understand I must to get detailed topology of my services, but I'm getting next:
If I use HTTP(s) class, I have got result without MySQL and without other Web services.
Where do I wrong? How can I get full topology of all Business services on my host?

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‎05-26-2017 08:32 AM
Ivan,
You likely have everything setup correctly, but the out of the box patterns that are being used to map your business service may need to be customized to your configuration. We have had to make several changes to patterns in order for them to work in our environment, so it is something to be expected. The best way to determine the next steps is to run the business service through debug mode, step through the patterns being used and it may become apparent where the changes should be made to accommodate your situation.
I'm not sure what your experience is with Service Mapping, but there are some videos on YouTube that might help you get started. Service Mapping - YouTube
Hope this helps,
Lonnie
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‎05-26-2017 01:20 PM
Hi Ivan,
Since you're using tcp as the entry point it will only get you as far as discovering your host.
ServiceMapping is to actually map services. Try using as an entry point the actual url used by your users to get the service hosted within your apache webservice. This will then be an entry point of type http and it will crawl through the website configured at the apache. Depending of how it's configured you may be able to pull oob the related DBs supporting it or you can create your own pattern for your website to create the connection between your website and the DB.
Thanks,
Berny
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‎05-31-2017 07:18 AM
Hi Ivan.
When you are using the TCP 22 you are only getting the SSH on the server mapped, and this is not part of a Business Service. We use SSH to communicate with the server, but we want to map the service that is using some application on the host.
So the actual entry point should in your case be Entry point type HTTP(S) and then the URL that is used by the user to consume your service, including URI. It you state HTTP in your URL, Service Mapping will assume that the port of the listening application will be 80, for HTTPS it assumes port 443. So don't forget to list the port as well if the application is using another port than those: http://app.domain.com:8080/someuri
BR
Chatarina