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service mapping

hemlata23
Giga Contributor

‎05-06-2024 10:05 AM

 

TCP Connection not established between Application server to Database In Instance.

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SK Chand Basha
Tera Sage
Tera Sage

‎05-06-2024 10:33 AM

Hi @hemlata23 

You  can see the tcp connections in "cmdb_tcp" table.It can be done by creating the custom connection section to the pattern but we want to implement Traffic based Service mapping.

 

Check the related docs i might be Helpful

 

https://docs.servicenow.com/bundle/vancouver-it-operations-management/page/product/service-mapping/t...

 

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0953241

 

https://www.servicenow.com/community/itom-articles/service-mapping-troubleshooting-tips-and-tricks/t...

 

Mark it Helpful and Accept Solution!! If this helps you to understand.