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ServiceNow Discovery

TVRMURTHY
Tera Contributor

Model ID of the network device not populating correctly for the cisco catalyst devices . When I checked the xml of the device it was showing actual model id existing in 1001 instance from the entPhysicalTable but discovery is pulling from the first instance. How to get the actual model ID information from the device. Attached examples of those model ID updating. I want to get the actual model ID information in 1001 instance to update in Model ID field when discovered.

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