SeviceNow Discovery SaaS

[SteveJoe]

Does SeviceNow Discovery SaaS?  If so, how would it be done?  Any documentation would be helpful.  Thank you.

[sachin_namjoshi]

Yes discovery will discovery the SaaS CI using below

https://docs.servicenow.com/bundle/london-it-operations-management/page/product/service-mapping/concept/cloud-discovery-service-mapping.html

Regards,

Sachin

[SteveJoe]

Thank you for sharing the document. While OOB configuration is the ideal method (Service Mapping) Is there anyway to do it with just Discovery Horizontal scanning and Cloud Management? I ask for we do not have Service Mapping. Thank you again for your insight.

[sachin_namjoshi · Accepted solution]

You will have to develop your own patterns and sensors to achieve this functionality without service mapping.

Regards,

Sachin