SNC.ImpactManager()

Joe P1 · ‎02-19-2021

I'm looking for the API documentation for SNC.ImpactManager(), particularly the implementation of getCisInActiveChangeWindow()

How does this calculate the CIs to return?

moshe_d · ‎05-09-2021

Hi

the getCisInActiveChangeWindow will return all the CI's that are in the following states:

(SCHEDULED, IMPLEMENT, WORK_IN_PROGRESS, and OPEN) and are approved

also, the time frame that the change is defined on is now

If u can show me the other documentation on ImpactManager I will try to ask to publish that as well

Regards

View solution in original post

Maik Skoddow · ‎02-20-2021

Hi @Joe P ,

all classes starting with "SNC" reflect internal java classes you have no access to.

And there is also no documentation around this but some other users also have asked the same question https://support.servicenow.com/hisp?id=hisp_search&q=SNC.ImpactManager()&spa=1&filters=

Kind regards
Maik

If my answer replied your question please mark appropriate response as correct so that the question will appear as resolved for other users who may have a similar question in the future.

Maik Skoddow · ‎02-22-2021

Hi @Joe P ,

Did my reply answer your question?

If so, please mark appropriate response as correct so that the question will appear as resolved for other users who may have a similar question in the future.

If not, please tell me what you are still missing.

Kind regards
Maik

Joe P1 · ‎02-24-2021

Maik,

I'll take a look at the other responses. I find it strange that it's called in a script that I can modify but it's not documented.

Maik Skoddow · ‎03-01-2021

Hi @Joe P ,

to my mind it is not strange as this approach represents the border between scripts you are allowed to modify and (Java) code you are not allowed to have a look on.

Kind regards
Maik