Some of the AWS VM instances CIs are not getting discovered for the sub accounts

[Abhishek41]

Hi All,

We have configured AWS credentialess assume role-based discovery in our environment using the master account.

We are able to discover the VM instances for the AWS sub accounts but when we started validating with the AWS cloud team, we find that the VM instance count is much less as compared to ServiceNow under VM instance table VS AWS cloud console. we checked all the configuration for AWS discovery, but all looks fine as some of the VM instances are already being discovered under the all sub-accounts. 

Can someone help me what could be the reason why all VM instances are not getting discovered (cloud-based discovery) so that we can troubleshoot accordingly. 

Thanks,

Abhishek

[pratiksha5]

Check this series. It helped me: https://www.youtube.com/watch?v=Rdn9DypfTTc

[Abhishek41]

Hi @pratiksha5

I have checked the video configuration wise we are good we were getting some VM instance discovered previously but suddenly we stopped seeing them . When I tried debugging the VM host pattern logs I am seeing the error saying " Host is empty Failed Condition(s): [(${all_hosts} : value=[]) IS NOT EMPTY ]" . Do you know why we are getting for the cloud vm instance discovery ?

Any inputs will be appriciated.

Thanks,

Abby

Abhishek

[Rashmika BS]

We are getting the same error. DId you get this resolved?