SNMP Discovery

Tushar Ghuge
Tera Contributor

The following is displayed while discovering a new network device on a Discovery Status: "Active, couldn't classify". What could cause this error?

 

A) No SNMP Classification exists for the new device   OR

An SNMP Classification must be updated or created for the new device

B) Lack of SNMP only behavior configuration.

C) Incorrect SNMP credentials.

D) Communication between target device and the MID Server blocked by a firewall.

 

@AJ-TechTrek    @Ankur Bawiskar 

1 ACCEPTED SOLUTION

AJ-TechTrek
Giga Sage
Giga Sage

Hi @Tushar Ghuge ,

 

Correct Answer is A.

 

Please appreciate the efforts of community contributors by marking appropriate response as Mark my Answer Helpful or Accept Solution this may help other community users to follow correct solution in future.
 
Thank You
AJ - TechTrek with AJ
Linkedin:- https://www.linkedin.com/in/ajay-kumar-66a91385/
YouTube:- https://www.youtube.com/@learnitomwithaj
ServiceNow Community MVP 2025

View solution in original post

2 REPLIES 2

Doci1
Kilo Sage

Observe related input ecc_queue. I can bet that for 96% it will be wrong credentials.

AJ-TechTrek
Giga Sage
Giga Sage

Hi @Tushar Ghuge ,

 

Correct Answer is A.

 

Please appreciate the efforts of community contributors by marking appropriate response as Mark my Answer Helpful or Accept Solution this may help other community users to follow correct solution in future.
 
Thank You
AJ - TechTrek with AJ
Linkedin:- https://www.linkedin.com/in/ajay-kumar-66a91385/
YouTube:- https://www.youtube.com/@learnitomwithaj
ServiceNow Community MVP 2025