state closed= read only

[Shir Sharvit]

Hi

I need that when the state=closed then all the fields in the Incident form will become read only

I am attaching the code:

This is the result, but I need the two fields that are not yet read-only to also be read-only
(service, service offering)

Thank.shir

[Brad Bowman]

You would have to make all fields not mandatory first. Try adding a line in your for loop

g_form.setMandatory(fields[x], false);

[Peter Bodelier]

Hi @Shir Sharvit 

You need to remove the mandatory from these fields, before they can become read-only.

You could use 

g_form.setMandatory(field[x],false)

However it would be better to set the complete record readonly by making sure your ACL's wouldn't allow write when the incident is inactive.

[Amit Gujarathi]

Hi @Shir Sharvit ,
I trust you are doing fine .
Please try the below code it should work

function onLoad() {
    if (g_form.getValue('state') == 7) { // state is closed
        var fields = g_form.getEditableFields();
        for (var x = 0; x < fields.length; x++) {
            // Set the field to non-mandatory
            g_form.setMandatory(fields[x], false);
            // Then set it to read-only
            g_form.setReadOnly(fields[x], true);
        }
    }
}