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Step by Step - Database Discovery

Aman Trivedi1
Tera Contributor

Hi Everyone,

We are planning to implement Database Discovery in our environment. We have already implemented.

  • Windows Discovery

The next phase is Database Discovery.

Databases in Scope

  • Microsoft SQL Server
  • Oracle Database
  • PostgreSQL
  • Azure SQL Database

Authentication Options Under Consideration

Option 1 – Existing Windows Service Account

Use the existing Windows Discovery service account  and grant the required database-level permissions.

Option 2 – Dedicated Database Discovery Account

Create a dedicated database discovery account (username/password) with read-only permissions specifically for ServiceNow Database Discovery.

1. Prerequisites

For each database type (MS SQL, Oracle, PostgreSQL, Azure SQL):

  • Required MID Server version/configuration
  • Network and firewall requirements
  • Supported authentication methods
  • Port requirements

 

Any documentation, implementation guides, KB articles, or real-world recommendations would be greatly appreciated.

Thank you in advance.



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