storage discovery in servicenow

[ma kaiyue]

What information do I need to obtain for connecting to a storage when Discovering storage.

For example, when I discover a server, I need to know the account and password with admin privileges on the server side. What does storage ?
If there are any reference docs, I would greatly appreciate it！

thank you in advance.

[Sohail Khilji · Accepted solution]

Hi @ma kaiyue ,

Refer my Articles on Discovering Storage Devices:

Servicenow Discovery Implementaion Requirement Gathering & Pre-requisites. 

7 Steps : Servicenow NetAPP Storage discovery Using SNMP 

I hope this will help you,....

[dhanujav]

Hi Sohail,

I am trying to discover dell storage device with custom pattern.I am able to get hardware details,but other storage details are populated and no relationship are found except network adaptors and ip address.can you please share any doc on custom pattern for such storage devices.

[Pratiksha]

@ma kaiyue  check what are the storage servers present in eco system of your organisation. That will help you to narrow down the search.