Subflow not working in Alert Management Rule

[Community Alums]

i have created Alert Management rule to trigger incident whenever condition matches. subflow is attached in Alert Management rule. Above subflow works fine in flow designer test but fails in Alert Management rule. main problem is alert is not populated in input of subflow. 

[Chandu Telu · Accepted solution]

Hi Ganesh,

Check the below link may help 

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0780050

Thanks

Chandu Telu

[Chandu Telu]

Hi,

Can you mark this answer is correct if issue is fixed so other's can use this link for future purpose

Thanks

Chandu Telu

[Michael de Boer]

Try changing the input variable name "alertGK" to "alertGR".

Regards,

Michael