Hello, We recently upgraded to Paris and are now starting to use Dynamic CI Groups. We are grouping together CIs that would need to go into maintenance at the same time for changes (I.E. Division ESX servers). In the past we were using Technical Serv...
When I run a Discovery Schedule, "Alive, not active, not classified" Devices appear in the Discovery Results whether "Include Alive" is checked or not. How can I remove the "Alive, not active, not classified" Devices from the Discovery results? Backg...
Hello experts, We are trying to discover HP ILO Out of band devices but we aren't able to discover those ,is there specific classifier or pattern available out of the box which we can use to discover these devices . These devices were first discove...
Hi All, I have a requirement to discover mobile devices. Based on the analysis, mobile discovery shouldn't happen due to existing functionality. I have a device in Intune. I can see service now store is having a plugin to achieve and a subscription i...
Getting Insufficient administrative privilege error while running ServiceMap on CitrixXenapp. User has admin privilege on the host machine. Please help. Executing WMI command on host: 10.xxx.0.xxx, command: powershell "Add-PSSnapin Citrix.Broker.Admi...
Hi, Anybody been able to discover Rubrik node and Rubrick Cluster? Please let me know the process to discover them. Thanks in Advance, Vinil.
Hello Community Friends, I am getting below error when discovering an AIX server with LPAR and IBM Frames in production environment but it is successful in lower environment. The identification rules are all the same. The credentials are also testing...
I'm hoping someone has a best practice here for me. Our organization is currently struggling with approvals for equipment not being approved by some of our business managers. Our list of requests that have been orphaned continues to grow. We're looki...
hi i need aolution for the below task in discovery stimulator As the Cloud Dimensions Discovery Administrator, you are tasked with extending the Windows OS - Servers pattern, using your knowledge and skills. Some guidance is provided below: Using I...
Hello, I'm very new to ServiceNow discovery and trying to learn here. I've tried to create an extension section under the pattern "Windows OS - Desktop" and whatever step I add, i get this:"Test failed: Make sure the steps are compatible with the c...
I am looking into connecting to Amazon Athena (S3) as a JDBC data source from ServiceNow. I installed the driver from AWS docs. Below is a scrubbed screen shot of the same. I tried several combinations for the Connection URL & also alternated between...
what is difference between ci and application service in cmdb?,for me it looks like same i want exact differentiation . thanks in advance
Hi Community,I am relatively new to SN and am in the midst of upgrading to Eureka. I enabled Performance Analytics. After a few conversations with staff we agreed not to use it at this time. My question is how do I inactivate or delete this plugin? S...
I am setting up identifiers and I want to set up the following rules: Match on the Serial Number / MAC address combination.Match on the Serial Number, but only if the incoming data doesn't have a MAC address or if the MAC address field in the target ...
I am quite new to ServiceNow. I am working with a developer instance to develop a proof of concept to integrate ServiceNow with Terraform. I got it working with a "Terraform Environment" (a Linux vm with Terraform installed). I could not get Disco...
