Subscriptions Tab

[_benow]

Hi There

I'm trying to populate the subscriptions tab against a user record, how in this tab populated?

Set up a subscription licence and associated a user against the software, however the subscription tab is not populated.

We manage various type of licences and wish to be able to see user subscriptions (i.e. monthly costs)

Thanks in advance

[Chuck Tomasi · Accepted solution]

Hi Ben,

I invite you to take a look at Subscription Management

[_benow]

Thanks Chuck!!

Is the Subscription tab for ServcieNow subscriptions only?

[Chuck Tomasi]

That's my understanding. It links the user table (sys_user) to the subscriptions table (license_has_app) and also queries the table sys_user_has_license. You can find out more about that particular related list definition in System Definition> Relationships.

(change YOURINSTANCE to your instance in the URL below)

https://YOURINSTANCE.service-now.com/nav_to.do?uri=sys_relationship.do?sys_id=b31dbb025b3012002eff84...

[_benow]

Awesome

Thanks very much for you help Chuck