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Hi.I would like to modify this panel(see photo attached) in incident form on SOW , so the 'details' panel will be first and the 'overview' will be second.I have searched all over the community , and so far , couldn't find any documentation about it.P...
Hi, Is anyone faced the issue with "Identified, ignored extra IP" . Case : IP firewall CI discovered successfully and now the same CI is failed with error "Identified, ignored extra IP" in Completed activity. Verified the Ips all are same Ips which...
This has had me stumped for a while and I'm hoping someone can help. I have a Symptoms dropdown list that I'm trying to make dependent on the Incident Category. Any one symptom may need to appear in the list for several categories, which is where I'...
there is an ask to communication/circuit data to be populated into the cmdb. Does servicenow discovery have the ability to discover cirucit data, if so, is there a plugin that may need to be activiated, if so what is the name of plugin or will thi...
We've been seeing a steady increase of new servers being deployed onto our infrastructure via Azure Pipelines (using Terreform, Ansible, etc.). We're trying to find a way for the pipeline team to 'mark' these servers so when discovery picks them up, ...
Can someone please help with any documentation or steps to Discover Nutanix Servers?Like which credential needs to be configured, or OOB patterns that use for Nutanix Servers?
Hello all, Can anyone please let me know what ports to be opened for Splunk to ServiceNow Integration. Also, if selected Oauth Authentication mode in Splunk, what will be steps to provide the OAuth details from Servicenow for configuring it in Splunk...
Hello Team, We have a requirement of PRTG integration with servicenow event management . we have configured the passhash and username in basic auth credentilas, but when we are doing the test connector we are getting below error. We have tried with A...
Hello all, Can anyone please let me know what plugins needs to be enabled to perform Cloud Based Discovery via API. Also do we manually need to enable / disable any patterns? Thanks,Pranita Bahuguni
Hi Everyone, I'm looking at doing some Service Mapping for SAP 4 Hana.As I don't have much experience with mapping SAP apps, it would be great if anyone who has already been working on similar maps could share a few pointers like:What is recommended ...
Hi Any recommendation on how to fix this issue "Identification Engine: Discovery status is FAILURE, Identification sections in pattern failed; section: for SSIS EP, error: Match step predicate is not matched, Failed Conditions(s) [($[registry[1].inst...
We have put significant effort to build several service maps, but unsure of its success/usage.1. Is there a way to check/measure if the maps are being used by users? Customer is feeling that no one is using this product and want to stop/decommission ...
Hello everyone, Is anyone else experiencing laptop overheating after installing Agent and Osquery? If you have a solution for this issue, please share it. Thanks!
ServiceNow Discovery -1. can anyone explain what is Layer 2 and Layer 3 discovery in simple terms?2. OOB layer 3 discovery is enabled via system properties [glide.discovery.L3_mapping]. What will happen if I disable them? I mean what use case I will ...
I get multiple entries of the following error message in Discovery for a configuration item schedule generated from a cloud resource schedule: Error in Horizontal Discovery Sensor for Horizontal Pattern: Failed to update IP on the CI, TypeError: Cann...
