ServiceNow Discovery - No results for AWS or GCP sites
In the attached, ServiceNow has not been recorded as discovering any CIs within the AWS or GCP spaces.
Forum Posts
How to configure ONTAPI and run the discovery using ONTAPI on HTTPS for NetApp and Pure Storage.
Hi All, Can you help me to know the how to ONTAPI configure for NetApp and Pure Storage to run the discovery using ONTAPI on HTTPS. The ONTAPI for both NetApp and Pure Storage should runs on HTTPS and not SSH. We have REST-API credentials in ServiceN...
Need advise for the correct type of relationship to form between 2 services
What’s the correct type of relationship to form between 2 services where one is providing authentication to another one? Overview : One configuration item is providing authentication to another configuration itemExplanation : CMDB support group has m...
How to configure ONTAPI and run the discovery using ONTAPI on HTTPS.
Hi All, Can you help me to know the ONTAPI configuration and run the discovery using ONTAPI. The ONTAPI for both NetApp and Pure Storage should runs on HTTPS and not SSH. We have REST-API credentials in ServiceNow for NetApp and Pure Storage:Storage...
IntegrationHub - Ansible Tower Spoke Setup
Hello, This is a very long post however is filled with a significant level of detail to aid in finding a solution. We are in the process of setting up our ServiceNow Instance to connect to an On-Prem Ansible Tower Instance to aid us in automation wit...
Primary and secondary Mid severs for ServiceNow ACC Agents
Good Folks, I am looking help to understand how to configure ACC agents running on Host to connect to a Primary and secondary cluster of Mid servers in a failover mode or load balancing mode.
MSFT SQL Instance creating empty records in Servicenow via Discovery
Hi team ,We are seeing empty MSFT SQL instances records are being created when discovery run across windows servers .When I look closely, it seems all related to SQL Server Express LocalDB and the identifier 'Lightweight identification for MSSQL'.Ini...
Agents Reporting Zero Configured Checks
Dear Colleagues,I hope this message finds you well.We are currently in the process of implementing the agent client collector across approximately 2,000 servers, encompassing both Windows and Linux platforms. However, we have encountered an issue tha...
Use Infoblox Service Graph Connector (SGC) to update Discovery IP addresses?
ServiceNow is offering a Service Graph Connector (SGC) for Infoblox now. Infoblox is a great authoritative source of IP Addresses. I'm contemplating an idea where data retrieved by the Infoblox SGC is utilized to automatically maintain IP addresses ...
Resolved! Entry points in service mapping
We are inititating with service mapping and would like to know what is Entry point to be considered and need more information on this which ease to make understand for customer on requirement.
NetApp Storage Cluster Discovery
While discovering NetApp Storage devices (using Basic and SNMP credentials), we have come across a scenario where some of the Storage clusters are having the same serial number. This is causing the same cluster record to be updated whenever Discovery...
Where in CMDB would this CI go?
Consider a platform application such as Pega. Pega has RPAs which it runs to fulfill specific functions for business. Pega itself, a platform, is a Business Application or possibly a Technical Service. The RPAs fulfill a specific business function ...
ITOM pattern required Visibility Content 6.15.0 not licensed/not available on PDI
Discovery and Service Mapping Patterns 1.10.0 (sn_itom_pattern) requires Visibility Content 6.15.0 (sn_pattern_design).The D&SM Patterns update fails on a PDI, since VC 6.15.0 is 'not licensed'.The Application Manager redirects to the ServiceNow Stor...
Pattern designer: how do I use the precondition properly
So, Im creating a relation between cmdb_ci_firewall_device_fortinet and u_cmdb_ci_vdom.When i run the pattern it fails because i have many firewalls creating relationship to many vdoms.My idea is that only "MS" (Master) firewalls create a relationshi...
Discovery Patterns
Hi, Do we have any way to find out how many active patterns are being used in our discovery schedules other than going to each and every discovery schedule and checking the logs? Thanks
