Tag Based Alert Clustering is not working after plugin upgradation - Event Management
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07-10-2024 02:58 AM
Hello experts,
I did plugin update for Tag Based Alert Clustering Engine applilcation, now it is in the latest version of the release. Before the plugin update, Tag Based Alert Clustering was working fine. But after update, it is not clustering any alerts (it is not grouping any alerts).
I moved the same update set to another region. I don't see any issue there. I can see this issue only where I did the plugin update.
So, Is there anything that I need to check after plugin upgradation. Please advice.
Regards,
Dhanraj.
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07-10-2024 03:26 AM
Did you check on the release notes for the new version? Does it mention anything about this, or what you need to check?
If not, create a case with NowSupport, because it could very well be they broke something.
Please mark any helpful or correct solutions as such. That helps others find their solutions.
Mark
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07-11-2024 06:01 AM
Even i'm facing the same issue, opened a support case for the same. No response yet!
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07-12-2024 06:07 AM
Thanks for your response and confirmation folks.
@Mark Manders & @GaneshSuresh .
Will reply to this thread, If I get a solution.
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12-06-2024 06:47 AM
Hi All Any luck with this? I am also facing the same issue since upgrade on SNOW.
