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Task 07: Enable Multisource CMDB - How to add the property

Nathan Milton
Giga Contributor
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24 REPLIES 24

GodOfWar
Giga Guru

Just add a new property then name it  glide.identification_engine.multisource_enabled set the value to true. Also, set the type to true/false. Thats it.

Nikhil Bajaj9
Tera Sage

Exact and Correct Answer --- Navigate to System Properties List [sys_properties.list] and add new Property – glide.identification_engine.multisource_enabled and value should be true. And Type should be True/False.

Also Activate the ITOM Discovery License (com.snc.itom.discovery.license) plugin.

Please appreciate my efforts, help and support extended to you by clicking on – “Accept as Solution”; button under my answer. It will motivate me to help others as well.
Regards,
Nikhil Bajaj

ServiceNow Rising Star-2025

THANK YOU! 

Thank you very much for sharing your knowledge. I was lost for several days and your comment helped me to solve my problem.

Rozmin Parpia
ServiceNow Employee

 I know what you mean. Go to sys_properties.list. Add new. Name is  glide.identification_engine.multisource_enabled and Value is true. Type is true false. Submit. It should work then.

*Just what I said above. My id has changed since I'm now a Servicenow employee.