Task 07: Enable Multisource CMDB - How to add the property

[Nathan Milton]

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[Declerk]

Thank you very much for sharing your knowledge. I was lost for several days and your comment helped me to solve my problem.

[Rozmin Parpia]

 I know what you mean. Go to sys_properties.list. Add new. Name is  glide.identification_engine.multisource_enabled and Value is true. Type is true false. Submit. It should work then.

*Just what I said above. My id has changed since I'm now a Servicenow employee.

[Anoop19]

Go to sys_properties.list

Add new --> Name -- glide.identification_engine.multisource_enabled

Value -- true.

Type -- true/false

Please enable ITOM Discovery License plugin by visiting System Definition --> Plugins

It is a dummy plugin that allows activation of any store applications that require ITOM Discovery licensing and for multi source CMDB to work, it is required.

For multisource CMDB to work, this plugin is required.

[Vijayalakshmi V]

Very useful. I was clueless on how to achieve this task in the simulator instance. These instructions are a great help!

[Andy R_]

Thank you for providing the steps. As someone who is just learning ServiceNow and getting into CMDB Fundamentals this guided step helped the most.