TCP connection information empty when Linux Discovery runs

[Jae1]

Hello Everyone,

When customer tries Linux Discovery using Sudo right, They found the content of TCP connection is empty on their host. 

All other information like 'running process' , 'installed software' properly retrieved.

Anyone can advise what could cause that issue? I believe that the customer set the SUDO right for netstat/lsof already.

Any advice would be appreciated.

Thanks in advance

[Appli]

Hi, may you please share what exactly command they run using sudo on Linux server (target), and what output they receive back upon running this command.

Hope it helps.

[doug_schulze · Accepted solution]

Most likely permissions are not set. Take a look at the ADM probe and make sure they allow those commands to be run...

[pratiksha5]

lsof -iTCP -n -P -F pcnfT this is the command used for the same. However, the document on service-now does not suggest that this needs to be added.