” The remote computer refused the network connection" how to solve this issue??
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
03-09-2022 10:10 PM
I validate the credentials it sucessfully validating and port is also open
- Labels:
-
Discovery
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
03-10-2022 12:57 AM
Have you checked from mid server if its replying to the request from target server.
Its seems when you try to discover the device via mid server, the remote device refused to response the mid server request.
You have to change in firewall settings of the remote device to allow mid server Host to interact bi-directionally.
There could be multiple reasons, as mentioned in this KB
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0564283
Mark answer as correct if its helpful
Anshu
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
03-20-2022 10:47 PM
How to check "Have you checked from mid server if its replying to the request from target server."
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
03-20-2022 11:04 PM
We can try to run a simple Powershell WMI query directly from the MID Server to the remote machine.
Open a PowerShell command line and run the following:
gwmi win32_operatingsystem -computer 192.168.200.14 -credential 'LOCALDOMAIN\mid'
Substitute LOCALDOMAIN\mid by the credential that you want to test. The expected is something similar to:
SystemDirectory : C:\Windows\system32 Organization : BuildNumber : 6001 RegisteredUser : Windows User SerialNumber : 12345-OEM-1234567-12345 Version : 6.0.6001
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0549834
Anshu

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
03-10-2022 01:02 AM
It depends on what the remote computer is to be honest.
If it is a windows device then the credential validation will only be checking port 135 and other ports are in play that may not be open.
Assuming you have placed your MID as close to the remote computer as possible without firewalls in between then you may be looking at a firewall or port blocking on the remote computer itself.
A bit more detail on what the remote computer is would help.
Thanks,
Richard