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How to unzip a file in script

An external service is sending a text file to ServiceNow, this is being received with a custom processor.  The file contents (HTTP POST body) text is easily read using:var data = GlideStringUtil.getStringFromStream(g_request.getInputStream());  They ...

cborkert by • Giga Contributor
  • 2832 Views
  • 5 replies
  • 0 helpfuls

Resolved! What are the CIs used to represent an NFS or SMB mount.

Attached are some relationship maps extracted from the guide to describing Isilon NAS servers in the Service Now CMDB. The pictures show my guess at some red/pink boxes which may be the correct way to map the client machines(Servers) but I am unable ...

Shaun13 by • Kilo Contributor
  • 1927 Views
  • 6 replies
  • 2 helpfuls

Discovery of Appliances Device.

Hi All, We are trying to do discovery of appliances device but it’s not working. If any of you done the discovery of appliances device or know about it then please help us.   TIA Nimmi

nimmi25025 by • Kilo Expert
  • 2216 Views
  • 15 replies
  • 0 helpfuls

Reporting on Users and Related Computers

Hi,I need to create a report on Users with their related Computers. I know that I can use the computer table as I have a reference on this table to the assigned_to user, this will show all machines with only users which have a machine, but I want to ...

SNMP credential test passes but Discovery does not see port 161 open

SNMP Credential Test works OK, but Discovery/Shazzam does not see port 161 open.  Using same MID server for both credential test and Quick Discovery Discovery is checking the port. From Shazzam payload:  wmi,snmp,ssh,http,wins,dns,slp,wbem,vmapp,winr...

Bob D by • Tera Expert
  • 1548 Views
  • 6 replies
  • 5 helpfuls

powershell is required to complete this operation; Original message: 'powershell' is not recognized as an internal or external command,operable program or batch file.HRESULT: [-2147024894]"

i am seeing below error when i try to discover target device. what does it mean and what is the solution to fix this?        powershell is required to complete this operation; Original message: 'powershell' is not recognized as an internal or externa...

Resolved! CMDB data cleanup and optimization

Dear Team, When i am analyzing the CMDB data then found there are many duplicate record exist. I would like to understand what could be the best approach to stream line below process to avoid such issue. Commissioning new CI. De-commissioning CI. Dis...

Manish2 by • Mega Expert
  • 2508 Views
  • 4 replies
  • 2 helpfuls

WMI Access issue

Hi Experts, I am trying to discover some of the windows machine with the local credentials provided by the team. when i am trying to do the RDP from the mid server i am able to login to the device while i am trying to do the same through the discover...

Insomaniac by • Kilo Expert
  • 4065 Views
  • 4 replies
  • 2 helpfuls

Separate MariaDB instances from mySQL instances in CMDB

Does anyone else out here separate MySQL database instances from MariaDB instances in the CMDB? Care to share any tips?The issue we're having is that we originally set it up to take the Maria path if the install directory contains the text 'mariadb' ...

drewc by • Mega Contributor
  • 2087 Views
  • 4 replies
  • 1 helpfuls