Hi All, Service Mapping works well with Top-Down Discovery (if the discovery tool is in place to use) to automate the mapping. But, How to do the Service Mapping Manually if no discovery tool? What are the step-by-step procedures to complete Manual s...
Hi folks, First go at getting a MID Server up and running, and really close ! Environment is as follows: SNOW Instance: Personal Dev, Jakarta MID Server: VirtualBox: Windows 2016 Server. Host OS: Windows 10. I followed the ITOM Guided Setup to setup ...
Hi, we have repeated errors in the log about a horizontal discovery pattern failing for some IPs. However when trying to open the pattern log, it shows the message "Discovery log is too large and could not be saved". Is there a property to increase t...
Installed a new MID Server to do a Network Discovery. Received the following error after setup was completed. AMBClient exception when instantiating a AMBClient. Connection is not successful What would cause this issue and more importantly what is th...
The documentation is rather confusing for what is default:<https://docs.servicenow.com/bundle/orlando-servicenow-platform/page/product/mid-server/reference/mid-server-parameters.html> says:mid.sa.prefer_powershellEnables MID Server to use PowerShell ...
Hi Team, My requirement is we need create a one table on catalog form to get some information from the end user. Please find the attached image and help me.
Hi Folks, Currently we are facing an issue with CI discovery where we have multiple IP address with single CI (Linux VM) . The problem is , every time the discovery runs , IP is changing itself , do we have any option to have the primary IP of the CI...
I am getting dmidecode discovery failures when I run Discovery but running the same command is successful when I run it locally. The command I am running is sudo /usr/sbin/dmidecode -t 1 | cat If I SSH to the server and log in using the discovery acc...
Which would be the steps to provide to an Infrastructure team in order to get discovery reading the name of the CI with the FQDN. Example Server name CMDB Name exampleserver1.my...
Does anyone integrated servicenow with Flexera Software "FlexNet Manager suite for Enterprises".
Hey everyone, I wanted to check and see if anyone has successfully implemented the CMDB without using ServiceNow Discovery and Service Mapping and what did it look like? Do you manually create Business Services and Business applications?Do you automa...
Hello Experts, Does anyone know, what is the current licesing model for Discovery and Service Mapping. There is some information in the community for this topic, but is not for the latest version. I am wondering if it is still valid. Regards, Ivelin.
Hi there, I'm using an Orlando version with Build tag: glide-orlando-12-11-2019__patch0-01-02-2020. i have setup cloud management in my instance and created a Cloud catalog thru cloud formation template. the deployment of stack is succesful and the...
Hi All, We are doing discovery of Linux servers using SNMP. I am aware that preferred way is SSH, but SSH is not feasible at our place. we have performed discovery using SNMP but serial number is missing. I am looking for SNMP OID for serial numbe...
Hello Experts, Can anyone please explain me the entire process how discovery is populating model id through probes and through Patterns . I did know there is script include AssetandCI through which discovery is populating model id but everytime we ma...
