” The remote computer refused the network connection" how to solve this issue??

Divya G_
Kilo Explorer

I validate the credentials it sucessfully validating and port is also open

9 REPLIES 9

It is a LINUX device if the error is like above "The remote computer refused the network connection" what i need to check i am very new to discovery could you explain in detail.

Raj_Esh
Kilo Sage
Kilo Sage

Hi,

Try following:

 

  1. Make sure that Mid Server and Remote server use the same network protocol (enable TCP/IP).
  2. Enable 'Allow remote connections' setting in the server.(Maybe you can check with windows team)
  3. If the Mid server and Remote server are in different vLAN, you can check with network team about the communication.

Execute following commands and provide them to the network team for troubleshooting. 

 

From MID Server.

tracert <Remote server IP or FQDN>

From Remote server:

tracert <MID server IP or FQDN>

 

Hope the above points helps.

 

Thanks,

Raj

--Raj

It is a LINUX device what steps i have to follow further for this error could you please provide detail explanation.

Hi,

 

If it is a Linux Server, you will have to use Putty to login to the server. 

I guess you are using Remote Desktop Connection for connecting the server.

Error:"

The remote computer refused the network connection- comes when you use RDP is for windows. 

"

Putty:

 

find_real_file.png

 

Hope it helps.

 

Thanks,

Raj

--Raj

Richard Hine
Tera Guru
Tera Guru

To everyone responding to the question with helpful windows suggestions, it is stated in the replies that this is a Linux server!

Thanks,

Richard