There's an incident, when a specific CI was added to the Configuration item field and the form saved

[GP001]

Hi  All,

I have a question: 

There's an incident, when the CI "XYZ" was added to the Configuration item field and the form saved, the following occurred:

Impacted Services/CIs tab: 440 CIs were auto added.
Impacted Business Applications tab: 172 applications were auto added.

Can anyone please suggest a solution?

Here is the screenshot for reference :

Thanks in advance.

[Maik Skoddow]

Before asking for a solution you explain the issue as everything seems to work as expected!

[GP001]

Hi Maik,

When i add that specific CI in the incident's Configuration Item field, why in the related list ;

Impacted Services/CIs tab: 440 CIs were auto added.
Impacted Business Applications tab: 172 applications were auto added.

being added?

i do not see all of those relationships so not sure where they're all coming from. Can you pls suggest something.