To start with building Service Mapping do we need to create a Business Service?
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Wednesday
Hi all,
I am starting with the Service Mapping implementation of building a service map, I had few queries as follows:
1. Do we need to create a Business Service before building a service map?
2. Also how to map Business Service to the Application Service which is being build?
3. What is the end-to-end process for implementing a Service Map in ServiceNow?
Your quick help is much appreciated!
Thanks so much!
Best Regards,
Pranita Bahuguni
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Wednesday
this blog might help you understand better
https://virima.com/blog/business-service-mapping-in-servicenow-overview-and-alternatives