Traffic based Service mapping not enabling
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02-08-2024 03:46 AM
Traffic based Service mapping not enabling
1. Installed the Plugin "Service mapping"
2. Enabled the following properties
sa.traffic_based_discovery.active
sa_ml.connection_suggestions.active
glide.discovery.enable_adme
3. We ran the discovery on the Application Server and Database Server
4. I can see the tcp connections in "cmdb_tcp" table. Application server connecting to DB Server as per Listening on and connecting to.
We are only getting the application server on the map and not getting anything using traffic based discovery. I know it can be done by creating the custom connection section to the pattern but we want to implement Traffic based Service mapping as per customer.
Many thanks in advance.
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02-08-2024 07:51 AM
Hi @RS37
Refer the below documents, will help to resolve your issue.
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0953241
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0597467
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Thanks
AJ
Linkedin Profile:- https://www.linkedin.com/in/ajay-kumar-66a91385/