When discoverying VIP for Windows SQL database name is populated as SQL Virtual IP (name of VIP)

Cathlene Burk
Tera Expert

‎02-08-2024 05:32 AM

We have been asked to make sure that what we have in CMDB for our Virtual IP addresses used for a clustered Microsoft SQL server matches what has been entered into the monitoring tool.  Current it is coming through with name

SQL IP Address 1 (name of Vip assigned by team).   This VIP connects to a Cluster using a different name.    Is there a way to change so that when discovering the Virtual IP address it will populate with only the name of the VIP, not the prefix of SQL IP Address 1? 

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AJ-TechTrek
Giga Sage
Giga Sage

‎02-08-2024 07:49 AM

Hi @Cathlene Burk ,

 

You need to modify the pattern which is used discovering those device as this OOB behaviour from ServiceNow.

 

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Thanks

AJ

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