Unable to access creator studio in Xanadu release

Prahlad Kumar
Tera Guru

Hi All,

 

@Servicenow 

I am unable to access creator studio in Xanadu release. 

Whenever I clicked on Creator Studio button, It's redirecting to another page and throwing an error:

PrahladKumar_0-1727344005330.png

 

PrahladKumar_1-1727344005386.png

 

Please help me to resolve this error.

 

Thank you,

Prahlad Kumar

4 REPLIES 4

Sandeep Rajput
Tera Patron
Tera Patron

@Prahlad Kumar Try to repair your Creator Studio plugin and see if it fixes the issue.

Hi @Sandeep Rajput ,

 

I didn't find exact plugin name for creator studio, so I repaired the App engine plugin but still not worked for me. Since it is new Xanadu release PDI and creator studio should by default enable in this release.

Repaired plugin Screenshot attached below.

PrahladKumar_0-1727680121182.png

 

Please guide me how I can get creator studio on my instance.

 

Thank you,

Prahlad Kumar

Hi @Sandeep Rajput ,

 

I'm not able to find any relevant plugins, which I can install in my PDI. Screenshot attached.

 

PrahladKumar_0-1727952487049.png

 

 

Thanks,

Prahlad Kumar

Hi,

I had a similar issue; I released my PDI instance and requested a new one.

 

Please do the same; it should work.

.

selvarun_0-1727962122698.png

 

If you believe the solution provided has adequately addressed your query, could you please **mark it as 'Helpful'** and **'Accept it as a Solution'**? This will help other community members who might have the same question find the answer more easily.

 

Thank you for your consideration.

 Selva