Unable to Create Incident Using Scheduled Job
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02-27-2025 07:55 PM
Hi,
How can I create an incident weekly once using a scheduled job? I have tried, but I'm unable to create the incident from the scheduled job. please help me?
Thanks
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02-27-2025 10:26 PM
But Here In my PDI it's working.
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02-27-2025 09:21 PM
Hi @Hari S1 ,
You don't have to write script for this unless the incident contains the dynamic content
create a template
and create a record in Scheduled Entity Generation table(scheduled job)
and select the schedule and template that was created.
and click on execute now for testing
Please mark my answer as helpful/correct if it resolves your query.
Regards,
Chaitanya