Unable to Create Incident Using Scheduled Job

Hari S1
Tera Contributor

Hi, 

How can I create an incident weekly once using a scheduled job? I have tried, but I'm unable to create the incident from the scheduled job.  please help me?

 

 

Thanks

11 REPLIES 11

But Here In my PDI it's working.

Screenshot_35.png

Chaitanya ILCR
Kilo Patron

Hi @Hari S1 ,

You don't have to write script for this unless the incident contains the dynamic content

create a template

ChaitanyaILCR_2-1740719835910.png

and create a record in Scheduled Entity Generation table(scheduled job)

 

ChaitanyaILCR_1-1740719663270.png

and select the schedule and template that was created.

ChaitanyaILCR_3-1740719970635.png

and click on execute now for testing

ChaitanyaILCR_4-1740720094751.png

 

 

Please mark my answer as helpful/correct if it resolves your query.

Regards,
Chaitanya