Unable to execute the custom flow designer action with SSH step - "Credentials are Missing"

AravinthAD
Kilo Explorer

Hi,

There was an upgrade done to the service now instance and mid server (zurich-07-01-2025__patch12aw44-10-23-2026_10-26-2026_2344). After that when I tried to execute the action, it shows error as the "credentials are missing".

As I've also verified the credentials, it is still there, I've tried removing it, added again and I've tested the credentials. It shows credentials validated.

But only when it is executed through the flow designer's action, it is getting failed and returns the error.

AravinthAD_0-1793885794525.pngAravinthAD_1-1793885804259.pngAravinthAD_2-1793885818898.png

Any assistance you can provide would be greatly appreciated.
Regards,
Aravinth.
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