Hi Experts,
We are currently using the Discovery Admin Workspace in ServiceNow and facing challenges when trying to analyze Discovery errors in bulk.
Challenges:
- The workspace does not allow us to export detailed error information in a usable format.
- Key fields such as IP address, error messages, and discovery status details are not easily exportable together.
- Even using SN Utils, we are not able to extract the data as expected (especially from workspace views or related records).
Because of these limitations, we are unable to:
- Perform bulk analysis of discovery failures
- Identify patterns across multiple failed IPs
- Run quick re-discovery for a set of affected IPs
What we are looking for:
- Is there any way within Discovery Admin Workspace to export detailed error data (including IP and error descriptions)?
- Are there alternative tables or data sources (e.g., discovery_status, ECC Queue, logs) that can be used to extract this data effectively?
- Has anyone implemented a custom report, script, or export solution to enable bulk error analysis and re-discovery?
- Is this a known limitation? If yes, are there any recommended workarounds or best practices?
- Any tips on making SN Utils work with Discovery Workspace data (or why it might not work in this case)?
