Unable to get the data into the sensor from probe

[HareeshPVR]

I am getting the probe response for a SSH command which is mentioned below when i create a sensor attaching this probe and try to fetch the result.output() it says as "undefined" but in input response i could see the xml output...
I added the allow unsupported shells to true and in midserver also i added the mid.server.shell param as well with all the shells to support. can anyone please help out on this ...

<?xml version="1.0" encoding="UTF-8"?><results probe_time="29945" result_code="0"><result><output>/test1
&#13;	associations
&#13;	targets
&#13;		profiles1
&#13;		system1
&#13;	verbs
&#13;		cd
&#13;		show
&#13;		help
&#13;		version
 (Shell is not in supported shell list)</output></result><parameters><parameter name="agent" value="mid.server.xxx"/><parameter name="used_by_runbook" value="true"/><parameter name="glide.xmlhelper.trim.enable" value="true"/><parameter name="signature" value=""/><parameter name="source" value="x.x.x.x"/><parameter name="skip_sensor" value="false"/><parameter name="command_to_run" value="show"/><parameter name="sys_id" value="xxxxxxxxxxxxx"/><parameter name="from_host" value=""/><parameter name="sys_created_on" value="2024-03-11 06:27:02"/><parameter name="sys_domain" value="global"/><parameter name="used_by_discovery" value="true"/><parameter name="state" value="ready"/><parameter name="probe_name" value="IPMI - OS"/><parameter name="response_to" value=""/><parameter name="from_sys_id" value=""/><parameter name="priority" value="0"/><parameter name="agent_correlator" value=""/><parameter name="use_snc_ssh" value="true"/><parameter name="probe" value="xxxxxxxx"/><parameter name="processed" value=""/><parameter name="error_string" value=""/><parameter name="sequence" value="18e2c3173120000001"/><parameter name="name" value="show"/><parameter name="topic" value="SSHCommand"/><parameter name="allow_unsupported_shells" value="true"/><parameter name="queue" value="output"/><parameter name="ecc_queue" value="xxxxxxxx"/><parameter name="credential_id" value="xxxxxxxxxxx"/></parameters></results>

[AJ-TechTrek]

Hi @HareeshPVR ,

Every active probe looks for a corresponding sensor to process the data that is collected by the probe. The No Sensors Defined message indicates that the corresponding sensor for the probe is missing or inactive.

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0547844#:~:text=The%20No%20Se...

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Thanks

AJ

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