Unable to install mid server on local computer.

sandeepjangam · ‎03-01-2018

Hello Everyone,

I was trying to install mid server on my local computer, but for some reasons it doesn't allow me. Below is the screenshot of the error I encountered.

Your help is highly appreciated.

Thanks,

Sandeep

mikemorales · ‎03-01-2018

Hi Sandepp,

Do you have local administrator rights on your workstation? The error you are receiving basically states the account the service is trying to use does not have the rights to do so. The MID Server service is trying to start on your workstation, it requires an account on your workstation to do so. The account has to have the appropriate rights to run the service. If you are a local admin on your workstation, it should be fine, if not, then you get that error, normally.

If there is an elevated account you would like to use to run the service, you could go to Services on your windows box, right click the Service Name and select properties. Click the log on tab and type in the user name and password.

hope this helps!

Thanks,

Mike

sandeepjangam · ‎03-01-2018

Thanks Mike,

When I use the option as "Local System Account" it is running but when I see the server status in my instance, it doesn't go up.

On the other hand, when I use option " This Account" and provide my credentials, it is not even in the running state.

What might be the issue?

Thanks,

Sandeep

karmeng · ‎03-01-2018

Hi Sandeep,

1. When I use the option as "Local System Account" it is running but when I see the server status in my instance, it doesn't go up.

R: This is a bit odd. How long have you waited to conclude the instance show MID server is down? Normally I will wait a minute of two to check if the status change. If you wait longer than that, please check if the MID server connect to the right instance. You can check that from <MID_Server_install_path>/config.xml

You will find something as below:

Verify if the instance_FQDN is same as what instance that you access.

2. On the other hand, when I use option " This Account" and provide my credentials, it is not even in the running state.

What might be the issue?

R: This means the user doesn't has right permission to run the service OR credentials provided incorrect.

Hope that helps.

Regards,

Kar Meng

vinothkumar · ‎03-15-2018

In the command prompt, are you using run as administrator to start the servcies?