ITOM forum
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Mid Web services extension listener log file ?

 Last week we have had faced frequent continuous issue with event mid server listener and webserver down , but mid server is up   Is there anyway to find a log file for analyze this issue ? I dont see any logs captured in agent->log file 

sukran_0-1720966241091.png
sukran by Mega Sage
  • 211 Views
  • 1 replies
  • 0 helpfuls

How OS Version is getting populated via SCCM?

We have an SCCM setup in our ServiceNow instance. I am unable to find the mapping for the "OS Version"attribute on the computer class in ServiceNow. It is adding values like 10.0.22631, 10.0.18363, etc., but I am not sure if that mapping is configure...

Resolved! Datacenter selection for midserver installation

We are implementing discovery, as per discussion with customer we got around 6 on prem data centers (1 main datacenter) and 2 azure cloud datacenters in different locations.1.For on prem how to choose which datacenter to install midserver?2.Is it ok ...

Resolved! Metric intelligence in servicenow

Hello Everyone , How matric intellegince works ? Like how it retrieve the data from the external monitoring tool (SCOM , Solarwind , VRops ... etc ) and where the data inserted ? Can we use metric intelligence without binding it to CIs ? Regards, 

AWS Certificate Management

Can we fetch the AWS certificates through Certificate and Inventory management or we have to use AWS Certificate Manager Spoke?

p_n by Tera Guru
  • 553 Views
  • 5 replies
  • 0 helpfuls

Resolved! Help assigning the Recommended and Required Remediation tasks.

We have setup Completeness rules with Required and Recommended fields, these are working as we expect and are affecting our CMDB Health through the Completeness indicator. We are getting tasks being created in the required_field_remediation.list and ...

Jacob Mc by Tera Contributor
  • 688 Views
  • 3 replies
  • 0 helpfuls

Resolved! InTune service graph connector - adding 'Purchase Order ID'

Hi folks We're using the Intune service graph connector which out of the box is working successfully and populating computer CI's and Assets in the CMDB.We now want to bring in an additional field from Intune ( Purchase Order ID) which is not availab...