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CAPI vs Pattern based discovery for Azure

Hi all, technically what is the difference between CAPI based and Pattern based discovery? As per my understanding, Pattern based discovery used ECC Queue and worker threads for processing the input received. Is this the same for CAPI based, or does ...

Discovery Credential check automatically

Hi All, I have a requirement to automate the process to check the Discovery credential automatically and create a corresponding task in sc_task table. I create one flow and check the record in IP affinitity table but it's not working as expected, Som...

Resolved! Where we define the shazzam timeout pls?

Hi The shazzam default timeout value="3000" of Shazzam is so low for us  (screen attached) <parameter name="GenericTCP_waitForConnectMS" value="3000" How can I increase it pls? Thank you! 

angelo_soar by Tera Contributor
  • 1232 Views
  • 1 replies
  • 0 helpfuls

Resolved! SETUP MID SERVER ON LINUX MACHINE WITHOUT CREATING A USER

Is it possible , download a mid server zip file through ServiceNow  on Linux System and without creating a user on a Linux System can we setup mid server, if is it possible so we are able to see the mid server on ServiceNow ? If someone knows please ...

Import sets getting cancelled with below error message

We are encountering an issue while executing the "Scheduled Data Imports" process in ServiceNow. The execution is being canceled with the following error message:Error executing script : org.mozilla.javascript.JavaScriptException: Error: Unable to ma...

Harish13696 by Tera Contributor
  • 3153 Views
  • 11 replies
  • 1 helpfuls

Storage HBAs class CIs

Hi Team, We could see many CIs in Storage HBAs class with same display name, Can some one help what kind of CIs these are and what data they contain. ThanksRoopa

Roopa11 by Tera Expert
  • 745 Views
  • 1 replies
  • 0 helpfuls

Resolved! Help with regex in Event Rule from Email subject

Hi, We have integrated SAP Cloud Alerts with Service Now and this was implemented via email methodology. We have written regex in event rule to extract Resource and Metric Name from email subject value. Please find the below example of Email Subject ...

Dhana1 by Tera Contributor
  • 1303 Views
  • 3 replies
  • 0 helpfuls

ITAM create new Hardware Asset

In developer Instance, Can we use Form builder for creating a new Model in Asset Workspace.I am not able to see any model or categories. Can anyone help me to add categories and how to create a hardware asset. Any youtube video could be helpful.

SreeVarshiS by Giga Contributor
  • 783 Views
  • 1 replies
  • 0 helpfuls