Unable to launch Lab instance

vaibhavkora
Tera Contributor

‎11-27-2024 04:59 AM

Hi All,

 

i am facing an issue while accessing the lab instance for Service Mapping Module. Below is the error details

 

vaibhavkora_0-1732712325053.png

 

Could any please help how to resolve this issue.

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4 REPLIES 4

pratik0306
Tera Guru

‎11-27-2024 09:47 PM

this could be temporary issue. If it take more than a day you can raise a ticket from your nowlearning portal

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PrashantLearnIT
Tera Sage

‎11-27-2024 10:48 PM

HI @vaibhavkora 

 

There are some issues going on with PDIs and Lab Instances, these issues will be fixed as soon as possible.

Ravi Chandra_K
Kilo Patron

‎11-27-2024 10:51 PM

Hello @vaibhavkora 

Please create a Case in Nowlearning Portal so that they'll look into it

 

Kind regards,

Ravi Chandra 

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vaibhavkora
Tera Contributor
In response to Ravi Chandra_K

‎11-28-2024 05:37 AM

This is not happening for all ....as it works for my team members and not for me....Same thing were happened when i was doing  another module able access lab instance but other team facing an issue. we have raised a ticket with Servicenow as well but they are asking to check with your firewall only.. Not sure what is the exact issue here

 

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