Unable to Pass System Property Value to "Ask for Approval" Action in Flow Designer

Hari S1
Tera Contributor

Hi,

I have created a system property with the name certificate.manag.group, and the value of this property contains a group name, App Engine Admins.

I have also created a flow, and in that flow, I added an action called Ask for Approval. What I am trying to achieve is to dynamically pass the group name (from the system property) into the Ask for Approval action. However, I am unable to attach the group name from the system property to the Approval Group field in the "Ask for Approval" action.

Could you please assist me the group name stored in the system property is correctly used in the flow?

 

HariS1_0-1741740921680.png

 

HariS1_1-1741740967438.png

 

 

Thanks

22 REPLIES 22

@Hari S1 

Hope you are doing good.

Did my reply answer your question?

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

@Hari S1 

Hope you are doing good.

Did my reply answer your question?

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

@Hari S1 

Hope you are doing good.

Did my reply answer your question?

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

shivatmika_19
Tera Guru

Hi @Hari S1 , 

You could try this approach:

I have created a system property as follows:

shivatmika_19_0-1741762508551.png

Developed Flow Designer as follows:

shivatmika_19_1-1741762593346.png

1.

shivatmika_19_2-1741762641501.png

2.

shivatmika_19_3-1741762675962.png

3.

shivatmika_19_4-1741762709376.png

4.

shivatmika_19_5-1741762742922.png

Verified whether the flow is working:

shivatmika_19_6-1741762786818.png

Note: Make sure the condition for 2nd lookup is based on name field but not sys id.

I hope this helps you.

Regards,

Shivatmika.

 

 

Hi @shivatmika_19 ,

I am trying it for a different table (Certificate Management table), not for the Service Catalog (RITM table). However, even after trying, I am unable to see the Certificate Management table.

 

HariS1_0-1741764861836.png

 

 

Not able to see table name that i am trying to attach approval:

HariS1_1-1741765050956.png