Bar code scanning

[Shanti7]

Hi, 

We have our customers creating the assets from Desktop and want to have the possibility to scan and populate the serial number. Wondering if it is possible to enable the Bar code scanning on the desktop with the scanner attached to it? 

Does, adding 'Enable bar code scanning' attribute to the dictionary of field, work?

Thank you

[Doci1]

Mobile App is perfect for this use case! you can use camera of the mobile for barcode scanning. It is very easy. 

Does, adding 'Enable bar code scanning' attribute to the dictionary of field, work? - yes it should

[Ankur Bawiskar]

@Shanti7 

not from the desktop, they should use mobile for this

check how it can be done in mobile

Please follow the link with more details: Service Catalog variable attributes (servicenow.com)

Please follow below screenshot.

In product documentation mentioned one important note.

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Ankur Bawiskar]

@Shanti7 

Hope you are doing good.

Did my reply answer your question?

If my response helped please mark it correct and close the thread so that it benefits future readers.