Update 'Discovery Schedule Name' when the CI is update by Discovery.

[Sohail Khilji]

We have multiple discovery schedule running on scheduled basis, I want to update the Name of the discovery schedule in ''CI description'' field when ever discovery updates the CI during discovery.

Example :

Discovery Schedule Name : Berlin_datacenter_Vcenters.

CI Description Field Value to be updated as : Updated by 'DISCOVERY > Berlin_datacenter_Vcenters'.

[shloke04]

HI @Sohail Khilji ,

OOTB ServiceNow does the same behavior for Location attribute and is passed from Discovery schedule to a CI record.

You can follow the same process to do so for other fields.

When a discovery for a device completes, a discovery.device.complete event is triggered. Script Actions process such events and take action. Therefore, another option would be to create a script action, "System Policy > Events > Script Actions", which would update such field accordingly when processing the discovery.device.complete.

In the following example, the script action dot walks to the schedule and collects the sys_updated_on field and logs it:

(function() { 
var updateOn = current.status.dscheduler.sys_updated_on + ""; 
gs.log("updateOn: " + updateOn, "updateOn"); 
}());

The same has been explained in below 2 HI articles for more reference:

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0820001

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0864114#:~:text=When%20using%....

[Sohail Khilji]

I did read them but they were not helpfull in updating the description field as per my requirement. 

[shloke04]

Hi @Sohail Khilji ,

Location one does work and gets populated. I think so what has been documented in HI article should work.

Do try and let me know.

[MattSN · Accepted solution]

This one peaked my curiosity. Neat idea.

(function() {
    var comment = "Updated by schedule:" + current.status.dscheduler.name + '';
    var updated_ci = new GlideRecord("cmdb_ci");
    if (updated_ci.get(current.cmdb_ci.sys_id)) {
        updated_ci.setValue('comments', comment);
        updated_ci.update();
    }
}());