Update MID Server

John H1
Tera Guru

We just upgraded our lower system to Washington DC and I found out our MID Server is running on the "UTAH" version that is not compatible. 

How do I update the MID server to the Washington DC release?

7 REPLIES 7

Hi,

We encountered a similar error in the past, and we resolved it by invalidating and validating the MID Server and then restarting the MID Server services. This fixed the issue related to "Could not decrypt file discovery whitelist after sync."

Thank you.

John H1
Tera Guru

I was able to update the passwords and the MID server did upgrade to the Washington DC version. 

I still have the other two issues hanging out there (not had time to review the information provided)

MorfRobert
Tera Contributor

Hey everyone, if you're encountering issues with updating your MID server, one of the things you might want to check is whether your network settings are correctly configured to handle incoming and outgoing requests effectively. Sometimes, tools like an ip stresser can be useful to test if your MID server's connectivity with the instance is robust enough, ensuring smooth updates and operations. Also, double-check your ACLs, as they can often block necessary traffic, which can silently derail your update process