Update multiple records simultaneously setting fields to null

Not applicable

I need to do as noted in the following:

http://wiki.service-now.com/index.php?title=Update_multiple_records_simultaneously

...but I need to set the fields I'm changing from having a value to being undefined or null. In Remedy I would use $NULL$ with a mod-all action. What keyword do I put into the field to make that happen in SNC? Please advise. Thanks!

5 REPLIES 5

Jerrod_Bennett
ServiceNow Employee
ServiceNow Employee

I've tested this out...typing in the word NULL in all capital letters will do the trick on a 'String' field. Doesn't work on a reference field though, and I'm not really sure about the rest.

What type of fields were you looking to blank out?


Don't know if you're still active in the community, but thank you - I did not know that "NULL" could set a string value to null, from the Form View of a record.

Thank you !! 

 

That really works, i needed to update multiple string fields and i was confused, because doing it through list view will take too much time and i was not sure how to "update all" to blank. 

rburgering
Kilo Contributor

Has there been any update about this in any way?
As far as I know the following two types can not be updated when doing multiple:
- Reference;
- Number;

Thanks, Rik.