Upgrade "CMDB CI Class Models"

[Christophe6]

  Hello,

I would like to install the application "Service Graph Connector for SolarWinds" on our dev instance to test and validate the integration of Solarwinds with ServiceNow.

One of the requirement is to have the application "CMDB CI Class Models" at the minimum version 1.16. we have currently the version 1.10 installed and I can't find a way or a doc explaining how to upgrade it to at least the version 1.16. Do you have a documentation or instructions that we could follow to perform this action? The instance is at the level Paris Patch 4a.

Thank you for your help!

[Christophe6]

Hi Ashutosh,

Thank you for your reply. We are well entitled with the app for all our instances:

The version 1.10.0 is already installed but I need to update it to at least version 1.16.0 as a requierment for another application :

Thank you!

Christophe

[Ashutosh Munot1]

Hi,

I am not sure then. Because if this plugin has dependency on other plugin then we have to update that plugin which will automatically update this one. GRC has this feature but i am not sure about this.

Thanks,
Ashutosh

[Christophe6 · Accepted solution]

Hi,

So it seems that you can only update to the latest version of a product. Therefore, I have updated my instance to Paris patch 6 ( CMDB CI Class Models v1.21 requires at least Paris Patch 5) and I was able to install the application Service Graph Connector for SolarWinds which updated CMDB CI Class Models to the lastest version in the process.

Thank you all for your help!

Christophe