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Automatic Group Filter

Trying to override default Alert Grouping, but not sure how this is done. The filter conditions looks a bit odd if you ask me. Is this right or how should I set the filters?  Default grouping is based on:Metric Name AND CI TypeLooking to change so th...

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Resolved! Windows Server 2022 Support

Has any seen When ServiceNow Discovery will support Windows 2022 Server?  I was searching and it was not listed as a supported OS.When we ran discovery it comes back as Classified but disabled.

RGreene by Tera Guru
  • 3248 Views
  • 9 replies
  • 6 helpfuls

AIX servers Discovery

Hi All, We need to discover AIX servers.Could you please confirm ,do we need any other additional command to run discovery for AIX Server.As there is no command mentioned for AIX servers in below URL. https://docs.servicenow.com/bundle/paris-servicen...

_bhishek by Tera Guru
  • 1996 Views
  • 9 replies
  • 0 helpfuls

Corelation id in CMDB

HiDo anyone know what is the use of correlation id in configuration items ?.If the correlation id not present . what will happen?   

Saib1 by Tera Guru
  • 1216 Views
  • 3 replies
  • 0 helpfuls

Why is host data collection failing

We have deployed agent client collector to a number of servers in our environment and one of these agents is returning a 'host data collection failed' error. Because of these we're unable to run checks though this agent.  What are the possible reason...

End user devices discovery

Hi all,Please let me know how to discover end user devices. I know we can do it using Agent collector but pls let me know the exact prerequisites and what could be the easiest way to install agents on end user machines if client doesn't have SCCM/Nex...

Ankita34 by Giga Contributor
  • 835 Views
  • 1 replies
  • 0 helpfuls

No process detected on host,that is listening on port 1,433.

Hi All, While performing service mapping, I had configured a JIRA Service. But it throws an error. Error - Failed to find process on host, No process detected on host, that is listening on port 1,433. Can I get the solution for this?

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suba by Tera Contributor
  • 977 Views
  • 1 replies
  • 1 helpfuls

ESXi hosts discovery

Hi Friends,I found vmapp6_https: 9443 ,vmapp_https: 5480 ports required to access VM ware Vcenter in service now documentation.But we have a list of ESXi host to be discovered (attached) which are not accessible , are there any Ports to be opened to ...