Hello, We are using Service Graph connector for Microsoft Intune to pull data from the Microsoft Intune application into your ServiceNow instance. We are following the document to setup the connection and load the data. Before we start setting up t...
Hi i have configured test jdbc connections to execute the sql statement on the oracle db server and to capture the output 1) In the jdbc connection for the fields *Host:- given the IP of the db server and credentials are validated. 2)coming to custo...
I'm trying to read the output from a file created from Horizontal Discovery on Oracle Catalogs. I have a script that's creating a temporary file on the host. The file contains two rows. The file can look like this: HOST_NAME#DB_NAME#INSTANCE_NAME#DB_...
Hello, VMware has vCenter simulator named 'vcsim'. https://blogs.vmware.com/code/feed-items/record-and-replay-vsphere-inventory-using-govc-and-vcsim/ Has anyone been able to discovery vcsim as a vCenter?If you think it is unable, what is the reason? ...
Hi, which is the best practice to get all CIs correlated to Business Applications in CMDB? I don't need to know the list of CI related to Business Services, but the list of CI related to each single Business Application. Thanks & Regards, Giovanni
We have recently begun converting our business services to mapped application services and building out the maps for the applications. I've run into an issue where an application has separate business services (finance/supply chain) so they utilize t...
Hello,We are integrating ServiceNow with CyberArk as an external credential storage and got an question from the customer for which I am having trouble find info in the docs.1. What kind of License the integration will consume from CyberArk side?2. W...
Hi, I know that I can map the service using manual endpoint but in this case I'll be able to do it one at a time. I wanted to like upload excel sheet and do the same manual map for multiple services. What I tried was I checked in what all tables entr...
what is the purpose of Recompute CI attribute in reconciliation section in ci class manger and why we used the recompute can anyone explain in docs not getting exact meaning?
Hi Everyone. We have a discovery set up in our instance for Azure resources. We are using OOB solution and getting the Cis discovered. Now for some integration purpose we need the hostname of Azure VM instances. Can someone tell me which step I shoul...
Hi All, I am populating CI using import set table I want to check if record is already present and update the record I enabled 'coalesce' it was good but I need to achieve this functionality using IRE so I used below script https://docs.servicenow.co...
Hi, i am facing issue when discovering Oracle DB on Unix pattern issue as below Identification Engine: Discovery status is FAILURE, Identification sections in pattern failed: section: Lightweight identification for Oracle DB, error: Match step predic...
Is there a way to exclude 20+ IP's from being scanned during Discovery other than adding in the "discovery_range_item_exclude" table. We have many discovery schedules and its a tedious process to enter all the 20 IP's in the exclusion list every ti...
When a vCenter CI, such as a virtual machine, is removed, the ServiceNow instance marks it as "stale" in the CMDB, using either of these procedures: When Discovery runs, it creates an audit record in the Components installed with CMDB Health table fo...
Hi When an alert is closed or reopened we will get a work note in the associated incident, like this:"The related alert Alert4069506 state is now Reopen" "The related alert Alert4069506 state is now Closed" This can cause a huge number of work notes ...
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