vCenter connector instance errors

[User485076]

Hi, 

We're seeing a number of errors for the vCenter connector instance. Anyone got any idea what they could be?

EVENTS
-------------------------------------------------------------
TypeError: Cannot convert null to an object.
TypeError: Cannot convert null to an object.

More info from the mid server log:

[HTTPClient:828] Request not sent to uri= https://10.###.###.##/sdk/vimService : java.net.SocketTimeoutException: connect timed out: connect timed out
2024-08-05T10:58:50.784+0100 INFO (Worker-Interactive:ConnectorProbe-0296cf421bf742d49aaedb5fe54bcbcc) [MIDSystem:35] *** Script: {"message":"Cannot convert null to an object.","fileName":"script_include:vCenter_JS","sourceName":"script_include:vCenter_JS","lineNumber":1176,"name":"TypeError","stack":"\tat script_include:vCenter_JS:1176 (anonymous)\r\n\tat script_include:vCenter_JS:395 (anonymous)\r\n\tat script_include:vCenter_JS:108 (anonymous)\r\n\tat probe:vCenter_JS:1\r\n","rhinoException":{}}

[kapillis]

kindly help us on the below error.

Infoblox -Unable to establish connection to https://10.32.100.44/sdk: java.rmi.RemoteException: An error occurred parsing XML with return type: ServiceContent; nested exception is: org.dom4j.DocumentException...

[User485076]

Hi, 

Not sure on your error but my issue was that traffic was getting blocked. We set up a firewall rule to allow the traffic and that solved the issue. Might be worth checking with your networks team.

Thanks