Virtual Netscalar Citrix Load Balancer Discovery

SalilD
Tera Contributor

Hello ServiceNow Community,

 

I am seeking advice on how to best configure ServiceNow Discovery for virtual Citrix NetScaler load balancers. According to the documentation, virtual NetScaler load balancers are not fully supported, and I'm looking for any best practices or workarounds that could help improve the discovery process in our environment.

Here are my questions:

  • Has anyone in the community successfully configured ServiceNow Discovery to accurately discover and represent virtual Citrix NetScaler load balancers?
  • Are there any recommended custom patterns or scripts that can be used to supplement the out-of-the-box ServiceNow Discovery capabilities for virtual NetScalers?
  • Can anyone provide insights on managing the limitations mentioned in the ServiceNow documentation regarding virtual NetScaler load balancers?
  • Are there any recent updates or plugins that enhance the discovery of virtual load balancers that we should be aware of?
    #CMDB #DISCOVERY 
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