VMware Network Adapter Class table - No relationship exits

[Anitha17]

Hi All, 

Need your kind advice/suggestion for below issue. 

Currently we have 30K  VMware Network Adapter CI's (cmdb_ci_vmware_nic.list) has no relationship in CMDB.

its affecting our Orphan Dashboard report. 

unable to find any KB article. Can anyone please suggest me how to remediate these Orphan VMware Network Adapter CIs. 

Regards,

Anitha 

[Anmol8]

Hi @Anitha17 

See if there is no Orphan rule mentioned for the specific class, kindly modify it or remove it.

For more details please refer to this link https://docs.servicenow.com/bundle/utah-security-management/page/product/security-operations-common/... .

Hope this Helps

Please mark Helpful

Thanks and Regards 

Anmol Saraswat

[Anitha17]

Hi Anmol, 

Thanks for the prompt response. 

In our instance, i dont see any relationship exists for any CI in this class table, Just want to you know whether in your instance does relationship exists for these CIs? 

I have tired to check in my Personal instance but no CIs exist.so i am unable to verify. 

Can you please confirm whether the relationship exists in your instance.  Just trying find where is issue is happening. 

Thanks, 

Anitha

[Anmol8]

Hi @Anitha17 

Did you checked the suggested relationship ?

Also please paste the screenshot of the Orphan rule you used and Correctness Dashboard.

I have attached the suggested relationship from PDI, please refer.

 Thanks and Regards

Anmol Saraswat

[Anitha17]

Hi Anmol, 

Thanks for the response, I do see same suggested relationship in my Client instance as well. 

My question is..., Do you have any relationship exits for any one of the CIs which are in VMware Network Adapter CI's (cmdb_ci_vmware_nic.list)  in our Client instance,? (since in our personal PDI no data exits for this table) 

Note: Due to company restriction, we are not allowed to take any screenshot/data out side system. Apologies for that. 

Thanks, 

Anitha.