We need to create Distribution List using microsoft exchange online spoke.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎06-13-2024 07:04 AM - edited ‎06-13-2024 07:20 AM
We want to create Distribution List using microsoft exchange online spoke. we have integration Hub subscription as well with our client. Please suggest the best way to achieve this requirement.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
19 hours ago - last edited 19 hours ago
We have the same requirement - administering distribution lists is the number 1 request type that hits the service desk. The last time I checked though, Microsoft have not published any Exchange API that allows for the creation/update of DLs which is why ServiceNow are not able to offer a spoke for it.
Going to investigate the PowerShell option instead.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
18 hours ago
@Michael Todd Hi Michael, the addition and removal of members from a DL is also the most requested item for our client's help desk. We are looking for automation of below two processes:
1. Approval automation - This is currently manual and can only be automated if the DL information such as owner is available in ServiceNow for automated approval routing.
2. Fulfilment automation - This can be automated when the addition or removal of members can be automated in a DL in Microsoft Exchange Online.
Please let me know if you find a solution for implementing this. Thank you.