What a ServiceNow developer should know?

[jesusemelendezm]

What are those top skills every ServiceNow cloud developer should have... ?

1. JavaScript
2. Glide Record

[amkhan007 · Accepted solution]

I think following skills every ServiceNow cloud developer should have.

1. Client Side and Server Side Scripting (Ex. Catalog Client Script, Business Rules, Script Actions, Script Includes etc )
2. Client & Server API's (Ex: GlideDialogWindow,GlideForm (g_form),   GlideAggregate, GlideRecord   etc)
3. Administration (includes Reporting, Email Notifications, Creating/Editing Home pages,Personalizing Forms etc     )
4. HTML/CSS/AJAX knowledge
5. UI Pages & Jelly (More than 200 pages user Jelly)
6. ACL and its debugging
7. Knowledge of ITIL framework and good understanding of (Asset/Configuration/Incident/Problem Management, Product Catalog etc)
8. Transformation MAP, Scheduler, Connection with other database/instance, WebService
9. MID Server setup and Update set migration
10. CMS, you can do lot in this space

[Community Alums]

This is a great list, but I would not say that every ServiceNow Developer needs all these skills. My experience has been that people with more of a design/web design focus work on the CMS/presentation aspects of the system while others with more of a process focus handle the backend work on Access Control, Business Rules, etc.

[Kalaiarasan Pus]

Exactly ... I personally agree to this ... I do lack the design skills and my organization tends to use me more on backend work

[jesusemelendezm]

Same here I am pretty good at data modelling, workflow and scripting. I am working on my html, css, jelly skills. I think in a organization you can have a web developer(none ServiceNow) to work with a ServiceNow developer and will make a good team in building a CMS.  

[craig_granier]

I would agree with this.     I do mostly process/backend development and I seldom do anything with CMS b/c our company has people that specialize in that sort of thing.   However if you are working at a smaller company you may have to have a wider array knowledge.       Something like CMS can be a mountain to climb by yourself and even if you already know HTML/CSS/Jelly doesn't mean you have an eye for design.