What can be done with Service Mapping and what can be done without it?

[marloii]

Our system is currently running Discovery, SGCs, and other integrations to ingest CIs.
We would like to look into Service Mapping and if it's worth adopting into our system.

What can be done with Service Mapping? 
What can be done without Service Mapping (with Discovery, SGCs, and other integrations)?

[yashkamde]

Hello @marloii ,

In short I can say if your IT operations team struggles with incident prioritization, root cause analysis, or change risk assessment, Service Mapping is worth adopting.

If your current focus is asset inventory and compliance, you can continue with Discovery and integrations without immediate Service Mapping.

If my response helped mark as helpful and accept the solution.