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‎12-20-2019 01:21 AM
What can be the interview questions on Discovery of different CI classes, MID server setup etc?
Solved! Go to Solution.

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‎12-20-2019 02:24 AM
Hi,
1) What Credentials are required to discover IP network device's?
Answer: SNMP or SSH.
2) What is the life cycle of discovery?
3) What port should be open to discover SSH and WMI device's?
Answer: 22 and 135.https://docs.servicenow.com/bundle/london-it-operations-management/page/product/discovery/reference/...
4) If a Device supports SSH and SNMP both which probe will be triggered first?
Answer: SSH because it has priority over SNMP.
5) What is behaviors in Discovery?
6) Can windows MID Server discover Linux Machine's?
Answer: Yes. https://community.servicenow.com/community?id=community_question&sys_id=bce64fa5db1cdbc01dcaf3231f96...
7) What is MID Server Clustering?
😎 WHat is the difference between Service Mapping and Discovery?
Horizontal is used for Discovery and Top Down for Service mapping.
9) WHat are the types of Pattern?
Answer: Application and Infrastructure.
10) What pattern Discovery use's?
Answer: Both Application and INfra
11) What is identification, Extension and Classification Sections in pattern?
12) What is difference between SNMPv2 and V3?
Answer: http://www.differencebetween.net/technology/internet/difference-between-snmpv2-and-snmpv3/
13) What type of credentials are supported in ServiceNow?
Asnwer: Go to Credentials in ServiceNOw and check.
14) What is classification in Discovery?
Answer: It classifies if the device is WMI, UNIX,etc based on Shazzam probes port scan.
TIPS: Please read through documents and take course from ServiceNOw to get updated and learn about discovery.
And I am always there to help, so dont mind posting a question.
Thanks,
Ashutosh
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‎12-20-2019 07:33 PM
What kind of errors or challenges we face in general and how to tackle those?, please provide Q&As for for each of these phases
Scanning, Classification, identification and exploration.
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‎12-20-2020 04:57 AM
Check out this video, it will clear all your doubts and help you to understand Service Mapping queries in details.
Link: https://www.youtube.com/watch?v=VN33mZiHBj0&t=1s&ab_channel=ServiceNowHelpdesk
It help you to understand below points.
- Service Mapping Overview
- Service Mapping Plugins Required
- Service Mapping roles management
- Service mapping credentials for different ci type
- Verify that Service Mapping is set up properly (Readiness)
- Service Mapping setup step by step
- Service Mapping troubleshootings
Please mark reply as Helpful/Correct, if applicable. Thanks!!
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‎01-07-2024 03:13 AM
Your video has been removed.
Can you write a post for the same?